Although the role of an audio visual technician might sound self-explanatory, it can be difficult to imagine exactly what they do. Is it the same thing as your IT manager? Do they have to specifically focus on audio and visual equipment? If you fixed the speakers in your conference room once, are you an audio visual technician?
The U.S. Bureau of Labor Statistics predicts that job growth for AV technicians will grow 13% from 2016 to 2026. With this level of growth, AV technicians are hot commodities for organizations to hire. Increased use of video conferencing and the rise of remote workers and the Work From Anywhere movement make audio and visual technology management essential. With more reliance on this technology, there's a greater need for people to install and maintain an organization's tech and help when problems arise.
An AV Technician is someone who operates and maintains audio and visual technology. This person troubleshoots equipment problems, installs a system, and links multiple pieces of hardware together. AV technician and audiovisual technician are synonyms, so use whatever's easiest for you.
AV technicians are important to your business's success, and shouldn't be grouped into your IT organization. AV technicians are specifically concerned with, you guessed it, audio and visual technology. An IT manager is generally concerned with equipment related to internet technology. This includes databases, computing equipment, and other internet-based hardware.
AV technicians have a variety of job functions. Their responsibilities are primarily to install, maintain, and update technology for an employer. For example, you could be tasked with deciding which TV to install in each conference room to turn it into a smart meeting room. When you have questions about how to fix a system, they're also the ones to call. Some also have experience with the software required for these systems.
An AV technician cares about the quality of the sound and images of the technology used in their offices and meeting rooms. Although the equipment is different at every company, an audio visual technician ensures that image quality and sound are always of the highest quality.
Although purchasing teams often decide which AV systems to pick, they typically don't have any experience with installing the system. AV technicians have the ability to install the equipment and the knowledge to link it to your current systems.
AV technicians should be knowledgeable about the components of AV systems, as well as their installation and maintenance needs. Technicians must use electrical and internet connectivity knowledge to connect with other equipment. They should also have a good eye for image and sound quality, and detect when something seems off.
Another necessary skill set is excellent interpersonal skills. While technicians are responsible for working with the equipment, they also have to work with the people requesting it. They should be able to interact with employees and describe the problems or solutions that exist.
Any issues that arise can create a high-stress situation for the group who needs a quick solution. A great technician can calm the situation, explain the problem, and fix it quickly. They should be able to provide a list of solutions or workarounds to help in the future is also required.
Although a college degree isn't required for an AV technician, it's best to complete a specialized program in the field before starting. Those hiring an AV technician look for candidates with a postsecondary non-degree award or an associate's degree with an audio visual concentration. A postsecondary non-degree award is a form of professional schooling where a certificate or award is given out to show completion instead of a degree. Both of these programs give a good understanding of the technology and industry so you can start your career.
The best way to learn in the audio visual industry is by doing. Some companies offer on-the-job training for technicians to learn the ins and outs of the industry before starting full time. Places such as community theaters and community access television programs can also be receptive to trade your work for training. They have many pieces of audio and visual equipment and run with the help of others in the community.
Like any other job, you should find an area within the AV industry that interests you or you excel at. Potential subcategories of the industry include broadcast technology, technology installation, and sound engineering.
Think about what type of industry that's interesting to you and what specifically you enjoy about audio and visual technology.
Answering some of these questions will get you on the right track to find an area you want to focus on.
While these aren't required, companies often want to see experience in other areas. Industry standards and technologies frequently change. With technology and best practices updated so often, it's essential to be up to date in what you can do. Trade industries like AVIXA offer training and certification in a variety of subject areas.
Some of their certifications include CTS-D which covers AV system design. CTS-I covers the installation of technology, but technicians should complete both. Completing certifications is a great start towards advancing your career and helps you stand out to hiring companies.
Other certifications can be product-specific, such as this one offered by Extron. It's focused on Extron products for AV technicians with a networking and interfacing focus. It's also accredited industry-wide, so it's applicable across various jobs you can take.
With these details in mind, you'll be well on your way to a career in the AV technician industry. If you're looking to set up your meeting rooms, use our tool to create the ultimate video conferencing setup.